Credibility Alliance has developed Norms of Accountability, Governance and Disclosure Practices. The content of the Norms and the process of Accreditation followed by Credibility Alliance were evolved and approved after in-depth deliberation spread over a long period and across wide geographies of the country and over 1500 organizations took part in these deliberations at various levels and several suggestions, major and minor, were received and processed through the consultative framework set up for the purpose.
Accreditation by Credibility Alliance provides the most significant assurance that an organization meets certain standards of quality in Organizational Governance and Delivery of Services. The Alliance has developed accreditation mechanisms and promulgated standards, which are frequently upgraded through a participatory process, to evaluate compliance by the Voluntary Organizations (VOs).
The Norms are of three Levels: Desirable, Minimum and Basic Norms. Minimum Norms are mandatorily to be followed by every VO, who are Accredited by CA which reflects transparency, accountability and good Governance on their part. Desirable Norms are the highest level of Norms which a VO could have and requires few more disclosures than Minimum Norms. The validity for both Desirable and Minimum Norms is 5 years with annual compliances. The Basic Norms is just a certification of legal validity and physical existence of the VO valid for 1 year.